Last updated: November 30th, 2025
This privacy policy sets out how BTech Papers uses and protects any information that you provide when you use our mobile application and/or website.
BTech Papers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this application, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are aware of any changes.
Information We Collect
We may collect the following information:
– Name
– Contact information including email address
– Device information (device model, operating system version, unique device identifiers)
– App usage data and interactions
– Crash logs and diagnostic information
– Other information relevant to customer surveys and/or offers
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
– Internal record keeping
– To improve our products and services
– To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
– To contact you for market research purposes via email, phone or mail
– To customize the app according to your interests
– To analyze app performance and user experience
– To diagnose and fix technical issues
– To understand user behavior and improve our services
Analytics and Tracking Services
To help us understand how you use our app and to improve your experience, we use the following third-party analytics services:
Google Analytics
We use Google Analytics to collect information about app usage patterns. Google Analytics collects information such as how often users visit the app, what features they use, and performance data. We use this information to maintain and improve our app. Google Analytics collects only the IP address assigned to you on the date you use the app, rather than your name or other identifying information.
For more information on Google Analytics’ privacy practices, visit: https://policies.google.com/privacy
Microsoft Clarity
We use Microsoft Clarity to understand how users interact with our app through behavioral analytics. Clarity collects:
– Session recordings (with text and images masked for privacy)
– Heatmaps of user interactions
– Scroll depth and click patterns
– Device and browser information
– Performance metrics
Privacy Protection: We have configured Clarity with “Balanced” masking level, which automatically masks sensitive text and images to protect your privacy. No personally identifiable information is captured through session recordings.
For more information on Microsoft Clarity’s privacy practices, visit: https://privacy.microsoft.com/en-us/privacystatement
Firebase Crashlytics
We use Firebase Crashlytics to collect crash reports and diagnostic information when the app experiences errors. This helps us identify and fix bugs quickly. Crashlytics collects:
– Crash stack traces
– Device state information at the time of crash
– App version and device model
– Operating system version
– Anonymized crash identifiers
This data is used solely for debugging and improving app stability.
For more information on Firebase’s privacy practices, visit: https://firebase.google.com/support/privacy
Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
All data transmitted between your device and our servers is encrypted using industry-standard protocols. Analytics data collected by third-party services is encrypted in transit and stored securely on their respective platforms.
Cookies and Similar Technologies
A cookie is a small file which asks permission to be placed on your device’s storage. Once you agree, the file is added and helps analyze app traffic and user preferences.
We use cookies and similar technologies to:
– Identify which features are being used
– Analyze data about app usage
– Improve the app to tailor it to user needs
– Remember your preferences
We only use this information for statistical analysis purposes. A cookie in no way gives us access to your device or any information about you, other than the data you choose to share with us.
You can choose to decline cookies through your device settings, but this may prevent you from taking full advantage of the app’s features.
Third-Party Services
Our app uses third-party services that may collect information used to identify you:
– Google Play Services
– Google Analytics for Firebase
– Firebase Crashlytics
– Microsoft Clarity
– OneSignal (for push notifications)
– Supabase (for backend services)
– Razorpay (for payment processing)
These services have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Analytics data is typically retained for:
– Google Analytics: 26 months (default)
– Microsoft Clarity: 30 days
– Firebase Crashlytics: 90 days
Your Data Rights
You have the right to:
– Access: Request copies of your personal data
– Rectification: Request correction of inaccurate personal data
– Erasure: Request deletion of your personal data
– Restriction: Request restriction of processing your personal data
– Objection: Object to our processing of your personal data
– Data Portability: Request transfer of your data to another organization
To exercise any of these rights, please contact us at the email address provided below.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
– Whenever you are asked to fill in a form in the app, look for the option to indicate that you do not want the information to be used for direct marketing purposes
– If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us
– You can opt-out of analytics tracking through your device settings or by contacting us
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Children’s Privacy
Our app does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you believe that any information we are holding about you is incorrect or incomplete, or if you have any questions about this privacy policy, please contact us at:
Email: btechpapers777@gmail.com
We will promptly correct any information found to be incorrect and respond to your inquiries as soon as possible.
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About BTech Papers
BTech Papers is a mobile application that provides quick access to notes, past papers, and key questions in a simple, organized, and exam-focused format.